FAQs

FAQs

If you can’t find your answer to your question, kindly email us: info@houseofyas.com

 

Does the fabric stretch?

The fabric used for Yas Dresses are stretchable and very comfortable. They are thick, yet do not make you hot, because of its natural bamboo component, it is a fabulous fabric to be worn.

 

If the product I pick doesn’t fit, can I return it?

Of course- we will happily receive your exchange and swap it for the size you wish to have.

 

How does sizes normally run?

All of our products runs TRUE to size. If you are unsure which size to go with, we suggest to always order one size up; which the difference is only 2 inches. Or you may call us anytime for any questions or send us an email info@houseofyas.com

 

How long does it take to receive my item?

When we have your product in-house, it usually ships as soon as the order is placed, if we have to make it, it will only take an extra 48-72 hours. Nonetheless, you may request for express orders that are available same-day, by calling the Atelier at:  305 456 9673

 

Do you make everything in Miami?

Yes we do, we make all of our items in Miami. Carefully handmade by our Atelier staff, and supervised by our house designer, Yas Gonzalez.

 

Can I customize a dress I like?

Of course- just make your order, and under the message, specify exactly what you would like to customize to your dress. Some customization is accepted without extra charge are;

shorter sleeve

sleeveless

shorter dress

one shoulder